![]() Relax ON the beach, convenient & near the Presidential Villa (0.08 mi) Cantamar Condos (0.12 mi) Villa Aldora (0.07 mi) Suites Turquesa (0. Thank you to Paula who looked after us so well on most of the 4 days and Esperanza who was very helpful throughout. Hotels near Secrets Aura Cozumel Spa: (0.03 mi) Small is Beautiful. I think they our fresh water cleaner wrasse. It feels like tiny electric shocks and being tickled all at the same time. The fish spa involves your feet and lower legs being meticulously cleaned for ages, then being seated with your feet in with the fish. While there we spotted they do the fish nibble spa I will admit I had always fancied the fish nibbles Intriguing as we our about new things we had to try it. I have stayed at a number of hotels in Egypt that have spa's and very good massages and guest can access the spa all day anytime free which means more people book massages. I believe a day pass costs $35 a day per person unless you have booked a massage. It helped I thanked Nelly the next day and she gave us unlimited access for the remained of our stay, by this time my partners chest had become very bad as well. She gave us a day pass to use spa, it has a very Decent steam room, sauna, hydrotherapy circuit and large Jacuzzi. As chest deteriorated and more difficult to sleep any length of time I asked Nelly head honcho Chief Concierge and a very nice person if it would be possible to use the steam room at the spa. someone messed up.ĭue to pneumonia I got while staying in Sunscape a very damp room that had black mould growing on bathroom ceiling we where upgraded to Secrets Aura. We have fond memories, and thank the Secrets staff for giving it their all. I could go on, but in short, we tipped the staff generously in good times and bad, and did not allow the blemishes to otherwise distract us from a wonderful respite from a maddening world. I needed to remind hotel management almost everyday to replenish the beer in my room fridge. Special food orders, for example, a dish without cheese, might result in a 30 minute delay at the Marketplace restaurant. We overheard other diners expressing the same sentiments, so. We were served beef masquerading as lamb at the French restaurant on our last evening. we waited two hours for fish tacos in the Oceana restaurant one day at lunch. There is an abundant supply of Hobiecats, kayaks and paddle boards, never had to wait. Kudos to housekeeping! Finally, on the bravo side, I believe the food is simply the best overall I've had at a hotel, anywhere on the planet - and I've worked in 70 countries. Our room exceeded our expectation, and was thoroughly serviced daily. The coffee shop - Coco's is a solid silver medal. Room service was amazing - prompt and fresh. We experienced consistent, excellent beach service - food and drinks were easy to order and arrived reasonably prompt. The service is wildly uneven, bordering on hilarious. We have made six, 1-week visits to Cozumel, at four properties over the years, so we have some perspective. My partner & I stayed in an Ocean View Room for 1-week (May 15-22, 2021).
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